Jack Cloonan, who questioned AQ suspects as part of the bin Laden unit:
When we speak today of "breaking" a terrorist suspect, many people picture something grim—perhaps a subject curled up in a fetal position and begging for mercy. But it's not what I picture. I worked as a special agent for the FBI's Osama bin Laden unit from 1996 to 2002. During that time, my colleagues and I had the chance to question numerous operatives from al-Qaeda. We broke many terrorists. But we did it the right way: by being intelligent and humane.
One man we captured was Ali Abdul Saoud Mohamed, an al-Qaeda operative behind the 1998 bombings of the U.S. embassies in Kenya and Tanzania. Ali Mohamed had fully expected to be tortured once we took him in. Instead, we assured him that we wouldn't harm him, and we offered to protect his family. Within weeks, we had opened a gold mine of information about al-Qaeda's operations.
Ali Mohamed wasn't unique. We gave our word to every detainee that no harm would come to him or his family. This invariably stunned them, and they would feel more obligated to cooperate. Also, because all information led to more information, detainees were astonished to find out how much we already knew about them—their networks, their families, their histories. Some seemed relieved to reveal their secrets. When they broke, the transformations were remarkable. Their bodies would go limp. Many would weep. Most would ask to pray. These were men undergoing profound emotional and spiritual turmoil—the result of going from a belief that their destiny was to fight and kill people like us to a decision that they should cooperate with the enemy.
So, yes, it's wrong. But it's also a profoundly fucking stupid way to get good information.
